Shipments are dispatched from our warehouse in Melbourne, Australia. We try our best to aim to ship within 1-2 business days of receiving payment. 

How long will my package take to arrive?

Domestic:

Australia	Regular letters	Priority letters
Same state	Up to 4 business days (depending on origin and destination)	Up to 2 business days
Interstate	3-6 business days (depending on origin and destination)	2-4 business days

 

International:

International shipping time frames may vary depending on the country and city.

Estimated arrival time: 6-25+ business days.

Smaller goods may arrive earlier than expected due to size. 

 

Will I receive shipping confirmation?

Shipping confirmation will be sent via email.

 

Will I receive a tracking number?

Tracking numbers are available for individuals who purchase this additional service. We recommend adding this service. 

 

Shipping Methods:

The shipping methods are as followed:

Standard Shipping (No tracking)

Standard Shipping (Tracking included) 

Express Shipping (Tracking included)

All shipping methods are posted via Australia Post.

 

Important address information:

We are not liable for any incorrect addresses, mail theft, damage and loss of  parcels. Delivery addresses are extracted electronically from the user’s input via the shipping page. This means that we are not liable for the user’s input of incorrect addresses. We may contact the customer if the address looks to be incorrectly entered. If you have entered incorrect details, please contact us as soon as possible via the contact form with your order number and email address. We are unable to take responsibility, and are unable to re-direct any orders that has already been shipped.

 

Other queries?

Send us a message in the Contact page!